Cardiff based Funeral Director reveals local investment

The Cardiff based Coles Funeral Directors have revealed they’ve made a significant investment in Rumney, creating several new jobs and doubling the size of its funeral home. 

Rumney was the site of Coles Funeral Directors’ first funeral home in the city almost 20 years ago. Since then Coles has expanded its reach across areas like Birchgrove and Llandaff, allowing families across the capital saying their final goodbyes.

Now the family-run business has doubled the size of its original funeral home to meet customer demand. It has taken over a prominent location on Newport Road which was previously home to HSBC bank.

Gareth Coles, managing director of Coles Funeral Directors said: “We’ve continued to grow our presence in the East Cardiff area and as we do so, it’s essential that we continue to deliver exceptional customer experiences that we have become known for. 

With this expansion, we wanted to create a space that would ensure that all of our families feel like they have a personal experience with us, and that they’re supported throughout the whole grief and bereavement process as seamlessly as possible.” 

The expansion means that the Coles Funeral Directors will be able to offer quiet resting suites with seating areas where families can take time to privately grieve together. There will also be a dedicated arrangement office available in Rumney. 

The team has also recruited four new team members across its Family Support and Funeral Operative Teams as well as purchasing a brand-new Mercedes vehicle fleet to enhance the service it provides while continuing to meet the needs of the community.